Conflict resolution

In the event of a dispute, the consumer can turn to an Alternative Dispute Resolution Body.

Consumer Conflict Arbitration Center of the District of Coimbra
Consumer Information, Mediation and Arbitration Center
Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Arbitral Tribunal
Lisbon Consumer Conflict Arbitration Center
Algarve Consumer Conflict Information, Mediation and Arbitration Center
Porto Consumer Information and Arbitration Center

List is being updated, you can consult the full list of RAL Entities on the Direção Geral do Consumidor portal at consumidor.gov.pt